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Besides the automatic rules, you can send a form to one specific athlete — when they’re back from an injury, change goals, or you want to arrange follow-up just with them.
This page covers the questionnaires: intake and feedback. To request lab work, which works the same way but has no questions, see Requesting lab work.

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How to send it

1

Open the athlete

In Athletes, open the person and go to the Assessments tab.
2

Pick the sub-tab

Intake or Feedback, depending on what you’re about to send. The sub-tab is what sets the type — the button and the list follow it.
3

Click Send intake form (or Send feedback)

That opens the send window, already showing the forms of that type.
4

Choose which one

Select the form from your library.
5

Say when

Now, On a date or Repeat. Confirm.

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The three ways to send

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Now

It goes out right away. The athlete gets the notification and answers in the app.

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On a date

You pick the day and forget about it. The send goes out in the morning of that day.
The date starts tomorrow, not today. Since a scheduled send goes out in the morning, picking today in the afternoon would only deliver tomorrow — you’d ask for one thing and get another. For today, use Now, which really is immediate.

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Repeat

You choose the day of the first send and how often it repeats — in days, weeks or months.
This is how you build tailored follow-up: a monthly feedback for that one athlete, without creating a rule that applies to your whole roster.

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How long the repetition lasts

There’s no end date. It repeats for as long as the person is your athlete, and stops on its own when the relationship ends. We prefer that to an expiry date precisely so nothing stops silently: a deadline would run out a year from now, the form would simply stop arriving, and you’d find out when someone happened to mention it.
A suspended athlete doesn’t receive forms — neither immediate nor scheduled. Someone who is suspended can’t see their workouts, and asking “how was your workout?” in that situation is out of place. The repetition is paused and, when you reactivate them, they get one form — the current one, not the pile from the time it was stopped.

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Seeing and canceling what’s scheduled

On the same sub-tab, the Upcoming sends block shows what is still going out and on which dates. The first send of each schedule also shows Edit. It belongs to the whole schedule, not to that one date — which is why it doesn’t repeat on every line.
  • The repetition you can change whenever you want: the next send already goes out at the new pace.
  • The date of the first send can only change while it hasn’t happened yet. After that the field appears disabled, because the send that already went out is what drives the calendar from then on.
When you click Cancel, you choose the scope:
  • Cancel just this one — that date doesn’t happen. The following ones go ahead as usual, on the right dates.
  • Cancel the repetition for [Name] — that athlete stops receiving it. If the repetition came from a rule in your library, the other athletes keep receiving it.
Canceling one send in the middle doesn’t mess up the calendar: the next one lands on the date that was already scheduled, not a cycle later.

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Seeing the answers

The sub-tab holds every send for that athlete, newest first:
Sending the same form again creates a new round. The old answers stay stored, so you can compare before and after.

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How the athlete is reminded

Worth knowing, because it’s the question that comes up when an athlete takes a while to answer.
1

One prompt a day, at most

The form opens by itself in the app once a day. Showing up on every launch would turn into nagging: someone who opens the app four times to train would get the same prompt four times — and that doesn’t make anyone answer faster.
2

They can answer later

The prompt has an Answer later. Trapping someone who opened the app to train only makes them close the app.
3

But it doesn't disappear

Until they answer, a fixed marker stays on their home screen. Tapping it reopens the form right away, even if the prompt already showed up that day.
They also get a notification when the form arrives, and tapping it opens the form directly.
When the intake form is holding the workouts back, the app spells that out — in the prompt and on the marker. That way the athlete understands why they aren’t seeing a workout, instead of thinking the app is broken.

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Manual sending doesn’t lock the workout

A form sent by hand is a request, not a requirement: the athlete keeps normal access to their workouts. If you want the workout to unlock only after the answer, that’s done with a rule, in Forms → Intake forms → When to require. See when to require the intake.